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Dudley Park, Adelaide SA
Technicians (Trades & Services)
Full time
Hydrilla is a leader in the Commercial Pool and Aquatics Industry, working on some of the most iconic pools and aquatic projects in Australia's central, southern, and western states. Our work varies from Design and Construction, Major Renovations, Repairs and Servicing for pools and water treatment systems in the commercial space.
Our company is made up of 30 vibrant and talented people with almost 4 decades of experience in water treatment including chemical dosing, filtration, ultraviolet, PLC automation, facility maintenance, and remote access. We are located in South- and Western Australia.
Due to ongoing growth, we have created a new full-time role for a Swimming Pool and Aquatic Service Technician to support our clients with regular and preventative maintenance. While we have projects Australia wide, this role is based in South Australia.
Not only do our Service Technicians provide commercial pool and aquatics servicing and maintenance, they are also problem solvers and offer high level customer service to our long standing clients.
Key Responsibilities will include:
• Providing routine and scheduled services for our clients
• Offering a high level of customer support
• Install, repair, and upgrade existing water treatment systems including control systems, commissioning, and water balance
• Diagnose errors and technical problems and developing solutions
• Build long term positive relationships with our customers
The successful candidate will possess:
• Unrestricted rights to work in Australia (we are unable to sponsor overseas applications or support working visas with restrictions currently)
• Qualifications and/or experience in field servicing and preventative maintenance (highly desirable)
• Ability to troubleshoot, test, repair and service technical equipment
• Proficient in MS Office, Mobile Apps/tools etc
• Excellent communication and customer service skills
• An unblemished Australian driver’s license
Benefits:
• Great hourly rate based on experience & skill
• Monday to Friday hours – no shift work or weekends
• Flexible working conditions to accommodate school pick up and family commitments
• Fun and social working culture – family fun days, social club and regular work BBQs
• Paid training and ongoing skills development
• Long term career opportunities and promotion for motivated and ambitious individuals
• Use of fully maintained work vehicle
• All uniform and PPE
• Annual bonus based on performance
To learn more about Hydrilla, please visit www.hydrilla.com.au or for further details on the role please email info@hydrilla.com.au.
04/10/23
The Sterns Group is a third generation family run business operating for over 84yrs
Due to continued growth within our retail department, we are looking for a key member to join our team.
Tasks & responsibilities
Assisting customers with their in-store and over phone pool enquiries
Complete water tests on pool and spa samples, provide customers with advice on how to maintain a healthy pool
Advise customers on the range of pools, pool equipment, spare parts etc
Knowledge of CDC approvals desirable however not necessary
Applicant must have experience:
Experience in the Pool Industry or retail trade customer service
Product knowledge and water chemistry
Must be very well organised and have the ability to work in a face paced environment
Must be able to work productively as part of a team and also autonomously
Knowledge of Xero advantageous
Must be able to multi-task while prioritising work by order of importance
Physical fitness to carry goods up to 20kg
Be self-motivated, show initiative, energetic & able to think on your feet
If you're interested please contact Diana - 0433 478 376 | diana@sternsbackyard.com.au
1/11/23
Advanced Pool Care Pty
North Narrabeen, Sydney NSW
Retail Assistants (Retail & Consumer Products) Full time
Pool Business Shop Assistant
Advanced Pool Care is an independently owned and operated Swimming Pool service business covering residential pools on Sydney's Northern Beaches and across the North Shore. Our shop is located in North Narrabeen.
We are a well established business with a reputation for excellent customer service.
We need a Retail Assistant to join our team. Swimming Pool Industry experience is essential.
The successful applicant will have a good working knowledge of swimming pools and able to competently carry out the following duties:
Processing over-the-counter sales - Equipment & Chemical Products
Answering the phone and dealing with customers
Performing digital water testing and analysis
Advising customers and problem solving
Maintaining a clean and tidy shop and workspace
Ordering, receiving and checking stock
Taking work orders and job scheduling
Liaison with our technical team
General admin duties
You will be required to hold the following skills:
Sound written and verbal communication
Experience of a variety of pool systems
Ability to work well in a team environment
Swimming Pool Industry experience is essential.
This is a full time position, Monday to Friday (although days & times can be flexible to suit).
A generous salary commensurate with your experience is on offer.
Applications in writing by email apckim@optusnet.com.au please
Applicants who are offered an interview will be contacted by email and phone
27/10/23
Location: Pendle Hill NSW
Hours: Monday – Friday 8am – 5.00pm
Lincoln BWT is one of Australia’s leading distributors of pool and spa products to the industry. We supply all brands of Pool and Spa products as well as our own globally recognised BWT brand.
Our NSW office is actively seeking an experienced warehouse / store person for a full-time role in our busy operations team based in Pendle Hill.
The role includes accurate picking and packing of orders to be shipped NSW wide as well as dealing with both inwards and outwards goods.
This is a role with variety, where the tasks will be varied during the working week in a friendly, clean and professional work environment.
Skills & Requirements
Punctual, reliable, flexible, positive attitude and trustworthy
Attention to detail to accurately pick and check orders
Ability to follow procedures and work without error
Ability to work proactively and autonomously
Work in a friendly and cohesive team environment
In good health for the physical daily duties (some heavy lifting involved)
Experience in both inwards and outwards goods processing
Ability to speak to customers and take orders over the phone
Good reading, writing and verbal English skills are required
Must have an NSW Driver’s license
Australian residence / and full work entitlement
Computer skills for inventory management and order processing
Previous experience in warehousing / logistics roles
Pool industry experience will be considered favourably
What we Offer
Full Time hours
A competitive remuneration plus super
A culture that encourages collaboration, innovation and continuous improvement
Training will be provided to the successful applicant
Career progression for the right applicant
To Apply
Send your resume to doug@linc.com.au
Applicants who are offered an interview will be contacted by email and phone
06/10/23
Swimming Pool Service Technician
Why join the Poolsmartz team:
Great Rewards and recognition - Bonus system and substantial employee discounts on all our products in store.
Great team culture - we are a small team, so everyone has access to the business leaders, and we celebrate our successes.
Opportunity for ongoing training and upskilling.
Support others - we actively support local charities such as the local sporting teams.
About Us
We employ 40+ staff and have been part of the Mackay community for 18 years, we have been solely owned by two local, born and bred Mackay families.
We can offer a great opportunity to start with us at PoolSmartz where you will enjoy working with a hard-working team that strives to achieve company goals and expectations.
The Opportunity
We are searching for a Pool Service Technician with or without experience in pool servicing and maintenance to join our highly motivated team. This is an even time roster position working in town. Reporting directly to the Service Manager, your focus is to deliver consistent and quality results for the team.
To be successful, key requirements are:
Pool Service Technician - while experience is desirable, full training will be provided.
Pool Operator Ticket - desirable (Willingness to obtain)
Willingness to obtain a white card and blue card
Be physically fit - undertake some lifting of up to 25kg.
Current valid manual driver's license
Ability to work autonomously and to be flexible in an ever-changing work environment.
Have good written and verbal communication skills. Be proactive, committed, and focused on client care.
Be honest, well-mannered, and have high presentation standards. Have a genuine happy disposition and approachable personality.
Be committed to safe work practices and procedures.
Enjoy additional responsibility and taking ownership.
About the Position
Test pool/spa water with a photometer system.
Handle and dose required chemicals.
Vacuum, brush and scoop pools.
Troubleshoot problems with circulation, water quality and equipment.
Perform repairs to your capability.
Assist to Plumb and install new equipment.
Communicate with customers and team members.
Some retail work and answering customer phone queries may be required.
If you are seeking a genuine opportunity and would like to be a crucial member of the Poolsmartz team, then please send your CV, plus a detailed cover letter as to why you would be suitable for this role. hr@nqws.com.au
22/08/23
About Us
Pool Barrier Certification (PBC) is a thriving pool compliance business based in Melbourne. Our story began with two brothers inspecting pools part-time in the Bayside area. In just a few years, we've grown into a leading pool compliance service provider in Victoria and are in the process of launching a new division - pool maintenance and cleaning.
About the Role:
As a Sales Administration Coordinator at PBC, you will play a pivotal role in maintaining our exceptional customer service standards, managing administrative tasks efficiently, and contributing to the growth of our dynamic team. This is a full-time position offering opportunities for career advancement.
Key Responsibilities:
In this critical role, you will have a diverse range of responsibilities:
Customer Sales: Answer incoming sales calls, act as a primary point of contact for customer inquiries, provide information, answer questions, and ensure a positive customer experience.
Scheduling: Efficiently schedule and manage appointments for our pool inspectors, optimizing their daily schedules.
Administrative Tasks: Handle administrative duties such as data entry, maintaining customer records, respond to customer queries and coordinate with our inspectors when necessary
Database Management: Maintain and update our CRM database (Smart Sheets) to ensure accurate and up-to-date customer information.
About You:
We are looking for a detail-oriented and proactive individual who possesses the following qualifications:
Exceptional Communication: You excel in written and verbal communication, ensuring clear and effective interactions with both customers and colleagues.
Organized: You have strong organizational skills and can manage multiple tasks with precision and attention to detail.
Customer-Centric: Your focus on providing excellent customer service is at the core of your work ethic.
Team Player: You thrive in a collaborative environment and are eager to support both customers and team members.
Tech-Savvy: You are proficient in using digital tools such as Google Docs, Sheets, Gmail, and CRMs to streamline processes.
Australian Work Rights: You must have full Australian working rights and be based in Melbourne.
Why Join PBC:
Career Growth: PBC offers opportunities for career advancement within the organization as we continue to expand.
Supportive Team: Join a team that values your contributions and provides a supportive work environment.
Impactful Work: Contribute to pool safety and compliance, making a meaningful difference in the community.
Attractive salary and incentive/bonus scheme
How to Apply:
If you meet the qualifications outlined above and are excited about this opportunity, please send your resume and a cover letter detailing your relevant skills and experiences to pat@poolbarriercertification.com
02/10/23
Service coordinator
My Pool Shop Melbourne
Ferntree Gully, Melbourne VIC
Full time
About us:
My Pool Shop Melbourne is a family owned, pool store & mobile pool & spa maintenance business. We strive to maintain a supportive team and great company culture
We offer an attractive salary as well as staff sales incentives.
About the role:
The heart of the role entails providing a high level of customer service and assistance across the business, both internally and externally, scheduling service technicians across various locations, using dedicated software effectively, and communicating with technicians, customers and other team members.
You will be the go-to person for our service technicians, supporting them with all job-related details
As such you will ensure our service technicians are fully equipped with all necessary materials and vehicles are regularly cleaned and maintained. Organise and run tool box talks and ensure OHS implementation & compliance
Due to the nature and size of the business, there is a degree of cross over between roles and whilst the primary focus of your position will be the service coordinator role working Monday to Friday, some weekend work within the retail store may be required. You will also liase with retail and admin staff over tasks such as ensuring parts are ordered in a timely manner, deposits are received, invoices are completed etc.
Action administrative tasks as required such as:
follow up with recommendations from technicians
quote customers
raise purchase orders
data entry
Checking and attending to emails via Outlook daily
You will source and purchase spare parts and arrange equipment reapirs assisted by other team members
About you:
As the driving force behind the daily scheduling of our dedicated service technicians experience in customer service is essential, experience in coordinating or scheduling would be an advantage.
As the point of contact for our clients' job bookings and inquiries you will need excellent communication skills both written and verbal
You will also have:
sound computer skills including MS Office Suite, with the desire to learn new software platforms
Strong customer focus with the effective ability to problem solve
Ability to work under own initiative or as part of a team
Attention to detail and ability to work under pressure
You must be dedicated and highly organised with strong time management
We are an equal opportunity employer, and ALL are encouraged to apply
Be part of a fantastic organisation, with a supportive and collaborative team environment
If this sounds like you, apply today to sales@mypoolshopmelbourne.com.au with your resume and cover letter and tell us why you want this role.
22/08/23
About Us
Pool Barrier Certification (PBC) is a dynamic and fast-growing pool compliance business based in Melbourne. Our story began with two brothers inspecting pools part-time in the Bayside area. In just a few years, we have expanded our operations to become a leading pool compliance service provider in Victoria.
As part of our ongoing growth, we are currently rolling out a new service division and are in need of a Scheduler to help manage a substantial increase in lead volume. We’re absolutely flat chat scaling the business and it’s critical to ensure our customers can contact us, have their questions answered, and make booking their appointment as easy as possible.
We are currently recruiting for a full-time position as well as a part-time/casual.
About you
You're a great communicator and a fluent English speaker
You’re a self-starter capable of managing your own tasks and workload
You’ve got great attention to detail
You're a strong team player eager to help our customers and your team-mates
You're tech-savvy and can pick up Google - Docs/Sheets/Gmail and CRMs
You have full Australian working rights and are based in Melbourne
About the Role
As a Service Coordinator you will play an essential role in helping to keep our inspectors and service technicians chock full of appointments
The day-to-day of this role:
You’ll take calls from customers to answer questions, explain our process and schedule an appointment
You’ll manage customer inquiries from our website and email
You’ll manage bookings for Pool Inspectors and Pool Service Technicians across Victoria
You’ll update our CRM database(Smart Sheets)
Join our dynamic and passionate team and contribute to promoting pool and spa safety across Victoria. If you meet the requirements and are excited about this opportunity, please send your resume and cover letter to pat@poolbarriercertification.com or contact Pat at 0403 504 406 for more information.
Pool Barrier Certification (PBC) is an equal-opportunity employer committed to building a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.
8/8/23