SIR30216 Certificate III in Retail
This entry level qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants and requires the completion of 13 units of competence made up of 8 core units plus 5 elective units.
Online/Correspondence: Students who undertake this course will study via correspondance and complete the course at their own pace. You will have up to 2 years to complete the course.
Upon enrolment into the Full Delivery pathway each assessment will include Workplace Observations Checklists which will require sign off by a workplace supervisor. If you do not have access to a workplace observer you can contact your SPASA nominated trainer and make arrangements for the observations to be completed and verified by your SPASA trainer.
RPL - You may apply to have prior learning and experience recognised toward a qualification or units of competence for which you are enrolled.
Core Units –
SIRXCEG001 Engage with customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SURXWHS002 Contribute to workplace health and safety
Elective Units –
SIRRINV001 Receive and handle retail stock
SIRRINV002 Control stock
SIRWSLS002 Analyse and achieve sales targets
SIRXCEG006 Provide online customer service
SIRXMGT001 Supervise and support frontline team members
Course Cost: $3,000
To download our course outline, click here.
For further information in relation to enrolment and payment options, please contact us at 1800 802 482 or email training@spasa.com.au
